EZCosmetic Corporation. Reviews

Really nice customer service, product variety , affordable price and kind, nice and really helpful sales crew

When asked if I could return a lipgloss I had purchsed hours earlier, the cashier at the front indicated the manager was not in to issue a potential refund. However, she kindly retrieved a long, dark haired girl to assist me. I told her the gloss made my kips burn, that I wouldnt be able to use it. She wen towards the back, and had me wait an extended period of time. So, I decided to walk towards the back to address the young girl she had been speaking with, directly. The young girl claime to be the "manager" and "owner" of the business. The matter was simple: you sell a product that highlights itself as having hyaluronic acid and vitamin E, implying it is hydrating and soothing, instead I experience burning and stinging upon application. The "owner/manager" stated the product was a "plumper," and it's ingredients causes the stinging sensation. When asked what those ingredients were, she was unable to relate. Furthermore, she stated that ALL plumpers have a stinging effect because that is what causes the lips to plump. And, that is NOT true. Cinnamon, menthol are two ingredients that causes lip irritation, and not all plumper contain them. Not only is this girl unknowledgeable about her products, but she is also incapable of de-escalating matters with dignity, respect and grace, as she also decided that being rrude , condescending and indignant is the best way to treat a customer. When I pointed out how she was mishandling herself, she acknowledged it and continued to raise her voice to me. Put off by her behavior, I told her to keep the money. On my way out, I changed my mind because I was going home without a product, without my money and a horrible experience! I am so glad I went back on that line to get my money back, because she then decided to shame me for it in front of all the other customers. Coming back to verbally attack me for getting MY money back! For the real owner/manager who hired this girl (whos name starts with a J) you have yourself a BIG liability there! You not only lost my patronage but my family's and their friends too! EZ comes... EZ goes!!

Went in to look for some hair rollers and they had a lot of choices to choose from , the workers helped me bring down a few items I couldn’t reach , I went in for one thing and came out with so many hair accessories .

If you are someone trying to ask something to the manager woman don’t dare that, She is not gonna look you or never gonna make any conversation with you. I was there today afternoon to show her some products Everyone is willing to talk or help but she is not You might have a bad day dear but don’t treat people like that Just I want to make it sure the lady who had colorful hair( yellow or something) not the others I am sad for the other people that they have to work with her

Every time I come into EZ I have the best experience, employees exude great customer service, they are extremely helpful, very nice and straight to the point. They have great prices and everything I need every.single.time! The membership comes in clutch time and time again. Overall a 10/10 experience.