AG
7 months ago
★★★★★
Really nice customer service, product variety , affordable price and kind, nice and really helpful sales crew
EZCosmetic Corporation is a beauty supply store and beauty salon in Ridgewood, New York, located at 54-24 Myrtle Ave, Ridgewood, NY 11385. Customers can call (718) 366-6141 and shop or visit Monday through Saturday from 9:30 AM to 7:50 PM, and Sunday from 10:00 AM to 7:00 PM. Shoppers regularly praise the wide product variety, affordable prices, and helpful sales crew, including staff who assist with hard-to-reach items like hair rollers that lead to plenty of hair accessories. The selection covers everyday beauty essentials such as lipgloss, and a membership adds extra value for regulars. Whether you need beauty supplies or salon pampering, EZCosmetic Corporation aims to send you home with the look and products you came for.
Whether you're restocking your makeup bag or looking for a fresh new look, we're here to help. Our Ridgewood shop is a full beauty supply store stocked with the cosmetics and everyday essentials you need, and our on-site salon offers professional beauty services in a friendly, relaxed setting. Stop by to browse the shelves or book a salon appointment, and our team will make sure you leave feeling great.
Really nice customer service, product variety , affordable price and kind, nice and really helpful sales crew
When asked if I could return a lipgloss I had purchsed hours earlier, the cashier at the front indicated the manager was not in to issue a potential refund. However, she kindly retrieved a long, dark haired girl to assist me. I told her the gloss made my kips burn, that I wouldnt be able to use it. She wen towards the back, and had me wait an extended period of time. So, I decided to walk towards the back to address the young girl she had been speaking with, directly. The young girl claime to be the "manager" and "owner" of the business. The matter was simple: you sell a product that highlights itself as having hyaluronic acid and vitamin E, implying it is hydrating and soothing, instead I experience burning and stinging upon application. The "owner/manager" stated the product was a "plumper," and it's ingredients causes the stinging sensation. When asked what those ingredients were, she was unable to relate. Furthermore, she stated that ALL plumpers have a stinging effect because that is what causes the lips to plump. And, that is NOT true. Cinnamon, menthol are two ingredients that causes lip irritation, and not all plumper contain them. Not only is this girl unknowledgeable about her products, but she is also incapable of de-escalating matters with dignity, respect and grace, as she also decided that being rrude , condescending and indignant is the best way to treat a customer. When I pointed out how she was mishandling herself, she acknowledged it and continued to raise her voice to me. Put off by her behavior, I told her to keep the money. On my way out, I changed my mind because I was going home without a product, without my money and a horrible experience! I am so glad I went back on that line to get my money back, because she then decided to shame me for it in front of all the other customers. Coming back to verbally attack me for getting MY money back! For the real owner/manager who hired this girl (whos name starts with a J) you have yourself a BIG liability there! You not only lost my patronage but my family's and their friends too! EZ comes... EZ goes!!
Went in to look for some hair rollers and they had a lot of choices to choose from , the workers helped me bring down a few items I couldn’t reach , I went in for one thing and came out with so many hair accessories .